BUILT BUILT DIFFERENT CO. Contact Us

We're Real People. We Actually Read These.

No bots. No overseas call centres. No automated reply that makes you want to put your fist through drywall. Just us — answering your messages like a normal human being, usually within 1–2 business days.

Got a Question About Your Order?

Whether your package is taking longer than a permit approval or you need to swap a size, we've got you covered.

📦 Email us at: orders@builtdifferentco.pro Include your order number and we'll get it sorted fast.

Returns & Exchanges

Not happy with your gear? We offer a 30-day satisfaction guarantee — no hoops, no headaches.

↩️ Email us at: returns@builtdifferentco.pro Full details at: builtdifferentco.pro/refunds

General Inquiries

Brand questions, wholesale interest, custom crew orders, or just want to tell us your favourite job site horror story?

✉️ Email us at: hello@builtdifferentco.pro

Privacy & Legal

For privacy-related requests or legal inquiries:

🔒 Email us at: privacy@builtdifferentco.pro Full policy at: builtdifferentco.pro/privacy

Response Times

We're a small crew — not a warehouse full of people in headsets. We do our best to respond within 1–2 business days, Monday through Friday. If you reach out on a weekend, we're probably on a job site. Or sleeping. Honestly could be either.

Important Note to Service Providers.

We thank you for the interest in providing services to our company, however, at this moment, we have no desire in any marketing, sales, website, SEO improvements, sales support, or any other related services that may be offered.

Built to Work. Here to Laugh.

builtdifferentco.pro